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Friday 13 September 2013

What a bunch of arse...

I ve been tested this week chasing up getting the Scimitar back from France

Spent all week chasing my tail its goes something like this

The "European rescue cover" that I have worked fine getting me back to the UK- but that wasnt really rocket science, the bit I really wanted them to do was get the car back to the UK ....the saga goes like this
So because there had been a fire the rescue service provided by my insurance company (the one that rhymes with the stuff you use when soldering) needed to send an engineer to provide a report to send to the underwriter for the breakdown rescue service-they sound like the union you join when you are an actor-  they siad this report would happen within 24 to 48 hrs -which it did but they didnt forward it on to anyone for another 3 days and even then they admitted it was in a format they couldn't un-zip!-
I only find this out after phoning them everyday asking whats going on-but I did find out who they eventually  sent it to at the underwriters -I phone the underwriters to make sure they can open the report - only to find that the person they had emailed  is on long term leave and the people back filling work part time and "are not in today"

So I give my details to the underwiter -and credit to them they emailed me the report - but also added its nothing to do with them as the records they have for me are for my old car-and even if it was anything to them they wouldn't repatriate the car as a fire is classed as an accident I need to go back and speak to my broker and an car insurer

Phone my broker-the one you use when soldering or providing insulation for capacitors-
"oh that should have been updated and passed on" please hold the line - 20 mins later a voice at the end of the phone -"hello sir have you broken down what is your location"

"In France  last fucking week " I reply rather tersely

So no further on ........roll on Monday when the claims department of the company the car is insured with opens(the same department that should have been sent the report and dealing with the whole affair...twats) -their company name  sounds like the expression used to describe things that go one for ever and ever and ever and ever

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